As an optometrist with a huge interest in keratoconus, I think I can answer a lot of your queries from a professional point of view. As Anne said, at the last conference I spoke about trying to create a shared care system for keratoconus but that actually seems fairly unlikely, in England at least. With the different system in Scotland fro NHS examinations now, this may be a possibility there.
The issue at the moment is that the hospital clinics do a grand job of fitting lenses but not such a good job of ensuring people are kept "operational". By that I mean there are often very long waits for people to even pick up lenses (3 months is not an unusual time scale). This may not be a problem in normal CL wear but for a person with KC, it can mean the difference between seeing and being functionally blind. Shared care to me would mean that pick ups, routine after care and emergency visits could be carried out in the community. At the moment, though, experience of KC is poor in community optoms because they see so little of it and its hard to refer out of the hospital system because so few optoms have experience! This is a hobby horse of mine so I can supply you with lots of info! And I am SO glad you are including KC in your researches!
Anyway - all my contact details are below and feel free to email or give a ring if you want. I am lecturing to the Society on keratoconus in June so may even be able to say hi in person

Lynn