UK Keratoconus Self-Help and Support Association

hi everyone

I go to a local Boots opticians and they have been so good to me. I went recently for a routine eye test and i asked if they would put my new lenses in my old glasses as i only use them for backup and there would be £40 to pay.

There were problems with my high prescription so had to change suppliers but would be ready in 2 weeks. i rang up after 3 weeks passed as i had sore eye. she said you can have your old glasses back. I thought hang on whats happening. She said we are putting you a new frame on free of charge.

Anyway not long after i went to collect them expecting to pay £40 after all vouchers but No i got them for nothing. A whole new set of glasses.

They are so good there, willing to do anything to help.

Thats a bit of a diamond there! generally the high street opticians are not too focused on treating KC and the likes!..

Looks like you got a result on both counts!

Glad to hear some great news! There are some lovely opticians around, it just takes a little time to find one!

Sweet X x X

That is excellent news.

Its nice to have an optician that appreciates what is going on and doesn't see you as a bag of gold.

Mine has refused to charge me for the last eye test that I had on the grounds that my prescription changed within a few weeks of the previous test.

I've also been lucky with my spectacle opticians. I've never once been charged for an eye test from him, really makes the difference when someonw understands, it makes u feel as if you're not an actual inconvenience.

Emma

If you have a "Complex" prescription, you are exempt from NHS sight tets charges.

Either that, or you have a VERY nice optician

Who can remember where this qupote comes from:

"So shines a kind deed in a dark world"

It came to mind when I read Michelle's post. It is good to know that in a time of conglomerate corporations, humanity still shines in some parts of the world.

(I think it was charlie and the chocolate factory when Charlie gave back to WW the everlasting gobstopper he had taken during his tour of the factory).

Andrew

Hhmm i'm not so sure but it's a nice quote and it is lovely when someone does something out of sheer kindness and not because they are driven by power or money.

On that note though i have never paid for an eyetest either.I think we are exempted from this as we have a complex condition. Therefore we pay for glasses and lens prescriptions instead and the opticians can claim back the eyesight test themselves.

Sweet X x X

Hi All,

Just to clarify somethiing. A "complex" p[rescription is one that exceeds + or - 10.00 in any meridian OR exceedd 6.00D of astigmatism. I suspect the latter may apply in some way to some around here!

That way the eyesight test (note NOT eye examination) the NHs one is paid by centrral government at 18 quid or so to the Optician (hardly covers the consulting room time I hasten to add, and then you wonder why specs are expensive...go figure!) Then the pateint receives a VOUCHER towards the spectacles or conact lenses to a value set by the prescription. The Opticion then claims this amount back on the yellow form. So in fact in this case the voucher value was equivalent to the cost of the lenses and the new frame.(so the voucher must have be a complex one as thay attract the biggest claimable amount) Simple. So patient pays nothing and spectacles seem "free". Actually they are not "free" as such as we have all chave contributed in some way in our taxes to the NHS over the years!

So you seem some of us are, to paraphrase Orwell, "nice" but some are "nicer than others". I prefer "transparent" and that generally implies honesty and integrity.

Best as ever

David

Yes of course i had a complex prescription at -17.50 and received all the vouchers but it STILL left £40 to pay for the lenses as that what it was just going to be. i just asked for new lenses to be put in old frame,

However it was them that put on a new frame free of charge and then when i went to collect them i didnt pay the £40 as it wasnt mentioned

So it truly is a very kind optician