Moorfields soft lenses (Piggyback)

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Moorfields soft lenses (Piggyback)

Postby Sweet » Tue 18 Apr 2006 12:45 am

Ok, this is a lead from another post but thought that i would start a new topic to avoid confusion!

I have been wondering lately about paying for my soft lenses from Moorfields which i use to piggy back with, and just read from Rosemary that she has issues with this as well though not sure what? Hehe just read that it's a long story, well with lenses and Moorfields what isn't???!!! :roll: :oops: :P

Have recently talked to a few people as to whether i should pay for them as had the first box (of three) last time for nothing as i was trying them and managed to take home the one i was trying as well. Since then i ran out while waiting for a follow up appointment and so phoned through and they put some behind the counter for me as i didn't trust the post, so went to collect them. I got two boxes (i think they thought i wore them in both eyes!) and didn't pay.

I have an appointment in June and will need some more by then, do i need to pay for them? I pay for the RGP from them and change it at least yearly if not more and i pay for every lens individually. Do you think soft lenses count as one charge per year and not per box? And how much roughly are monthly soft lenses anyway? (Focus day and night).

Does anyone else here have soft lenses from them and can shed some light on this?

Thanks loads, Sweet X x X
Last edited by Sweet on Tue 18 Apr 2006 10:35 am, edited 1 time in total.
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Postby jayuk » Tue 18 Apr 2006 7:53 am

this ones a red herring and it seems it depends on who sees you and how the lenses are ordered..........unless you can iron this out when you see them next; prepare to pay for them...(worse case scenario)
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Postby Andrew MacLean » Tue 18 Apr 2006 10:32 am

Im intrigued by this. How much should people expect to pay, and is it really cheaper to go through the hospital for the anterior lens in a piggy back arrangement?

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Postby jayuk » Tue 18 Apr 2006 1:41 pm

Andrew

I can comfortably say that its cheaper getting soft lenses externally to the hospital...(assuming you arent getting them free :-) )

J
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Postby Sweet » Tue 18 Apr 2006 4:26 pm

Looking online they are roughly 50 pounds for a box of three! If i got them through the hospital though could i make this payment last me for a years supply or is it for just one box (per eye)?!

All i can say is thank goodness i only use lenses in one eye as piggy backing is looking dam expensive to me as i already have to buy two lots of solutions!!! :roll: :wink: :oops:

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Postby jayuk » Tue 18 Apr 2006 4:34 pm

Economical option - Buy a 12 monthly soft lens.
KC is about facing the challenges it creates rather than accepting the problems it generates -

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Postby Sweet » Tue 18 Apr 2006 4:42 pm

Hhmm have been advised to only have monthly ones and to make sure i take them out and clean them each night. Not that i would have left them in anyway. This is because i have a few really dry areas on my cornea and Moorfields are not happy with me using a piggy back system because of this, due to a lack of oxygen getting through. I was in so much pain though with my RGP and had a constant red eye that i pleaded with them to please let me try it for the minute as i couldn't get on with sclerals.

Unfortunately due to my last eye problem i had to miss my lens check up as i obviously wasn't wearing my lens for them to check it! So to be honest i don't even know if i am doing more damage here by using soft lenses and won't be seen again to find out in Moorfields until June.

Right now i am just thinking on what to do about buying these soft lenses, but i might well be advised to stop using them when next seen anyway and i have enough lenses to last me until then.

So ... just wait!

Thanks for your replies, Sweet X x X
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Postby Sweet » Tue 18 Apr 2006 7:00 pm

Ok ... keep quiet and hope for the best!! :wink:

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Postby rosemary johnson » Tue 18 Apr 2006 9:40 pm

OK, as a comment of mine sparked this off, here's the gen:

The ida of piggybacking for my right eye came up about 18 months ago.
No, rephrase that; idea first came up more like 21 months ago, at which point I was less than keen on idea, but thought it worth trying the new scleral, as i could sort-of read with it, despite lots of ghosting.
So I paid for, had ordered, got and wore the new scleral. Was getting used to the ghosty vision and could read in it with concentration and a good light, without having to screw my eyes up.
To do this we'd got a large contact zone - larger than should be comfortable/practical with an rgp material because of the way the surface looks "rough" at the microscope-scale level - in fact, more like th etype of contact zone that i'd had with the PMMA sclerals (with the air holes in) previously.
SO far so good - and for the first time in ages I had a right eye working to go out riding on the roads - I didn't feel it was particularly safe to be out on the roads on a horse with the eye nearest the cars comin gup behind us and maybe not overtaking sensibly not working.

Only trouble: I was getting max 5 hours at a time tolerance, and then needed at least one day off.

SOlution: use a soft lens underneath it to act as a cushion between cornea surface and rough surface of RGP lens.
That was why Ken first suggested piggybacking.
SO after a few months experience of the new scleral, I decided to give the piggybacking a go. i paid a standard lens charge on 1st NOvember 2004 and the soft lenses were ordered.

Should explain these are daily disposable soft lenses - I don't know why I was steered to those and Sweet to monthly and ...... but have to say the thought of the fag of cleaning etc soft lenses was the main offputting feature of piggybacking.

Rule, as I was given it at the time was one lens charge for 4 months supply. 90 daily disposable lenses. Which should las tme about 6 months assuming I wore the sclerals roughly 50/50 right eye/left eye.
I went off with a handful to keep me going.....

..... and I finally got hold of the ones I'd paid for on 1st November 2004 in JUNE 2005!!! - and that only after several abortive trips to Moorfields when I'd been given to expect I could collect them only to arrive and no-one knew anything about it, sundry phone calls at huge phone bill expense, and after a long long time ont he phone asking what on earth gives and finally getting to a senior supplies person when MEH rang to concel my forthcoming appointment! - it transpired amongst all this that not only had at least two orders got lost, but also my notes, which were now in a right mess.
Said semior supplies person managed to pull the right strings, and get me not only the right lenses eventually but a prescription for the fluids to use with them, and I rolled up, met him and collected them all.

At my next appointment - the one that had been concelled and rearranged later - I commented on this with suitable feeling.... and when I remarked it was back in NOvember 2004 I'd paid for the things, I was asked "Why did you do that? You shouldn't have had to" - apparently on the grounds that the d/d soft lenses were "accessories" to the use of the scleral so should have been free.
Needless to say I picked this up with great interest!! - and said can I have a refund please?! - at which suddenly we weren't so sure of this any more after all, and would go and look into it, see what the situation was and what could be done...

At my next appointment - by when the piggy backing was going OK, very comfortable, the vision deteriorates so I can't read inthem really any more long before they are uncomfortable enough to need to take them out, getting them in sometimes a problem but getting the hang of it...... anyway, the subject of a new supply of the soft lenses came up, and I commented again on the time it had taken to get the previous lot, and that I'd been promised that the issue of whether I'd paid and shouldn't have done, and whether I was due a refund, was to be looked into.
And go thte impression this was all "news" and not anything they'd ever heard of, let alone had done anything about...
... with result that a new batch of lenses couln't be ordered because no-one knew whether I had to pay for them or not.
Stalemate, in other words.
I was told that *I* should be writing to someonein MEH to suggest that MEH ought to get its policy in such matters worked out.
I have to say I think it is a pretty state of a affiars when I, a patient, am expected to sort out the internal procedures of a hospital before I can get what I need to see with!!!!!

In terms of cost: I have since then established that the opticians franchise in our local ASDA sell daily disposable soft lens at rates that are either a bit, or a lot, cheaper than the NHS lens charge - the bit/lot depending on brand (they don'thave the brand I'm currently using on display, but do have a brand that I had a few of as "try these to get you going and see how you get on". Unfortunately, ASDA won't sell me those without a prescription from MEH - or from *someone*, but the optician who does apparently test and prescribe specs and lenses for "ordinary" people doesn't feel like taking on examining and specifying himself for piggybacking under sclerals for KC.

So at the moment I'm stymied. I've been hoarding the soft lenses to eke them out as long as I can, basically saving them for riding if I'm going out on the road or for "emergencies" if the left eye is getting too sore and badly needs more time off. But otherwise I'm wearing the left lens for most of the time, and nothing when that's too sore.
Ironically, I'd probably be wearing the right eye lenses for maybe two-thirds of the time given a good supply of the soft lenses, because the piggybacking combination is good for comfort.

So - that's daily disposables, and that's my saga.
What will happen next, I wait to see! - or, as the case may be, not.
How this relates to monthly soft lenses, I don't know - other than to think if it is decided we have to pay for piggy backing soft lenses they'd have the same rule - a lens charge for three months' supply. now, how this works for you if you have a monthly you can only wear for a month and appointments 6 monthly, I don't know! - 3 months dailys and alternate eye use works out roughly OK with 6 monthly appointments.... until they cancel them, of course!
prices of monthly soft lenses, I don't know. But then, I'd guess that daily disposables prices vary depending where you go and whether you have a pile-em-high-n-sell-em-cheap operator like walmart in town, ha!
Rosemary
(Sorry to go on; cal you tell I'm thoroughly pissed off with this!)

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Postby Sweet » Wed 19 Apr 2006 9:44 am

Ok ...

So basically from this it seems that Moorfields are not sure what to charge really which is hard for us as i'm never too sure what i should expect to pay, if anything! :roll:

I think that mine are monthly and yours daily because you wear yours with sclerals and i use an RGP. Also i was told that dailies do not let as much oxygen through which i guess wouldn't matter as much with a scleral on top? Also i have too many dry areas so this was apparently the best one to use.

Are your soft lenses plain as well? Because talking here it seems that as this is what they call a 'bandage' lens that it should be free! This makes sense to me, because without them i can't wear my RGP well so really i would have paid for a lens that to put another way i can't use. So i could argue that i won't pay for something that doesn't fit properly and because of this i need to get another lens. To which it would make sense for them to say that they have fixed this problem by piggy backing it. This could then follow on with me saying ok fine, so this relates as one lens then to me as i can't use either on its own and so i will pay one price for them both! Which is the same as me paying for a RGP and getting the soft for free!!

Either way i won't find out until June, when to be honest it will be hard not to ask about their pricing. I know though that if i tip the boat i could very well fall overboard and have to pay!!!

Best left well alone then i think! :wink: 8)

Sweet X x X
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