Firstly apologies to Sajeev - I have replied but they are returned undelivered for some reason. I agree with your observation that we are the customer and in many respects we are generally going to know (within the limits of options available and appropriate) what is best for us.
Once conference is over I will see what I can do about another walk - perhaps that would be a good time, with a lot of people together, to lay some plans.
Janet, your last post is brilliant and, if you don't mind, I will quote from it verbatim.
Thanks all
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