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NHS England accessible information standards

Posted: Fri 19 Jan 2018 3:33 pm
by Jolly Roger

Re: NHS England accessible information standards

Posted: Mon 22 Jan 2018 12:51 pm
by space_cadet
shame this fails to happen in practice time and time again. For me to read print it has to be at least size 48 preferably higher and ideally light blue paper for my dyslexia, but time and tme again the NHS tell me "we are a Green hospital we can't print that much paper" so they fail ..

Re: NHS England accessible information standards

Posted: Thu 25 Jan 2018 12:59 am
by Jolly Roger
Sad to hear that Lea but not surprised. even the signage and notices at NHS Eye Hospitals dont comply.

"From then, NHS providers in England are mandated to provide blind and partially sighted patients with appointment reminders, letters and test results in accessible formats such as email or large print"

So what about those with no severe or partial sight registration?

Re: NHS England accessible information standards

Posted: Thu 25 Jan 2018 9:32 am
by space_cadet
when I asked for things to be emailed to me which is actually my prefered format due to being legally blind they always tell me be it the hospital for different things, my gp even the dentist they cant send them by email as it may breach data protection, to which I remind them "what about the letters you send to the WRONG address!"

Re: NHS England accessible information standards

Posted: Thu 25 Jan 2018 11:27 pm
by Jolly Roger
when I asked for things to be emailed to me which is actually my prefered format due to being legally blind they always tell me be it the hospital for different things, my gp even the dentist they cant send them by email as it may breach data protection, to which I remind them "what about the letters you send to the WRONG address!"


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